**Effective Date: 9th August 2023**
Thank you for visiting and shopping at getcowbells.com. The following are the terms and conditions that constitute our Shipping and Delivery Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
getcowbells.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
International Shipping Policy
We ship worldwide. Shipping charges and available service will vary based on package weight and country of destination. Please note that the delivery times vary significantly by country and may be subject to customs clearance. All international orders are subject to the destination country’s taxes, tariffs, and duties. These charges are not included in the shipping quote and are the responsibility of the customer.
Damages
getcowbells.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about this Shipping and Delivery Policy, please contact us:
By email: support@getcowbells.com
By visiting this page on our website: https://getcowbells.com/contact_us/